Derek O'Carroll, Author at Brightpearl

It’s Time to Take Ownership of the Rising Review Culture

Derek O'Carroll — Thu, 24 Oct 2019 15:07:54 +0000

Are online ratings and reviews important to your business? They should be, as the influence of online product reviews on consumers continues to grow. Recently, we conducted a survey of consumers, which reveals just how much we now rely on online ratings and reviews. This shouldn’t be a surprise. Most people relate strongly to the […]

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Why Aren’t Mid-Market Retailers Offering BOPIS?

Derek O'Carroll — Thu, 26 Sep 2019 09:45:59 +0000

If you Google ‘Buy Online Pick Up In Store’ (BOPIS), you’ll be struck by how popular in store pick up has become. But only with the big box retailers, it seems. The first page of search results mentions Macy’s, Old Navy, Kohl’s, JCPenney, Nordstrom, Urban Outfitters, Target and Walmart. A recent report published by Global […]

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Retailers: Why Knowing Your 6 Operational KPIs at Anytime, All the Time is Critical

Derek O'Carroll — Mon, 25 Sep 2017 10:08:19 +0000

Two years ago, several reports emerged that delved into the various pricing models and the need for a more effective and scientific approach to pricing strategies. Since then, the retail industry has continued to shift far faster than many could have predicted a mere 24 months back. At that time, the success of ‘Price Matching’ […]

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When it Comes to Retail Innovation, Don’t Put the Cart Before the Horse

Derek O'Carroll — Mon, 08 May 2017 16:50:25 +0000

It’s easy to get enticed by the latest news on how artificial intelligence will revolutionize retail or how consumers are clamoring for AR-based mcommerce apps. While it’s smart to follow and track “the future of retail discussions”, it’s just as important to live in the now. SMEs need to ensure their business is running smoothly […]

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Here’s the #1 secret to retail success – top retailers spend more time selling

Derek O'Carroll — Thu, 22 Sep 2016 13:03:58 +0000

This seems like an obvious statement doesn’t it? If you want to grow your retail business and make a long term success of it – it all comes down to selling more products to more people in more places. Of course it is I hear you say. But the reality is often very different […]

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